Privacy Policy

Privacy Policy

Introduction

Welcome to https://steeline-roofing-centre-shepparton.thebestlocalpro.com (hereinafter referred to as “Steeline Roofing Centre Shepparton,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data belonging to our users when they interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Steeline Roofing Centre Shepparton’s online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, tools, or services accessed through links on our site. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This policy outlines the practices for the following user interactions:

  1. Utilizing our applications and services as an authorized account holder.
  2. Visiting our websites linked to this Privacy Policy.
  3. Engaging with communications from Steeline Roofing Centre Shepparton, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to user registration and account creation, such as name, email address, username, and password.
  2. Payment Information: Transaction details, payment method information, and billing addresses for processing purchases or services.
  3. Financial Information: Data related to banking accounts, credit card numbers, and financial records, if voluntarily provided for specific transactions.
  4. Purchase Information: Items bought from our online store, quantities, prices, purchase dates, and order history.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for device recognition and analytics.
  6. Location Data: Geographic coordinates and location services data to provide location-based services (with user consent).
  7. Feedback: User submissions, reviews, ratings, comments, and survey responses.
  8. Social Media Information: Content shared by users on social media platforms when they interact with our social media accounts.
  9. Product Information: Details about products viewed, searched for, or purchased, including product preferences and customization options.

We collect this data through various means: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party partnerships.

Cookies

Steeline Roofing Centre Shepparton uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser that serve multiple purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login and navigation.
  2. Preference: Cookies store settings and preferences to personalize your experience.
  3. Analytics: They track user behavior to improve our services and understand how visitors engage with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling transactions and providing requested services or products.
  • Complying with legal obligations and regulatory requirements.
  • Maintaining secure and reliable services.
  • Enhancing and improving our website, applications, and user experiences.

Once the data is no longer required for these purposes, we delete or anonymize it to protect user privacy.

Security Measures

Steeline Roofing Centre Shepparton implements robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Secure server environments with access controls.
  • Regular security audits and updates to address emerging threats.
  • Employee training on data protection best practices.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. Our services are intended for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: To correct or update inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): The ability to request the deletion of your data under certain circumstances.
  • Restriction: Limiting the use or processing of your data for specific purposes.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for marketing or other purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

Steeline Roofing Centre Shepparton reserves the right to update this Privacy Policy at any time. Any significant changes will be notified through a prominent notice on our website, and revised policy versions will be posted here. We encourage users to review this page periodically for updates.

Contact Information

For any questions, requests for access or deletion of data, or complaints regarding privacy practices, please contact:

Steeline Roofing Centre Shepparton
Privacy Team
Email: [email protected]
Address: [Provide postal address]

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